Entry Requirements of Zanzibar City College

Diploma in Tour Guiding & Operation

This six month Certificate in Tour Guiding Operations aims to equip learners with a strong foundation in all aspects of the travel and tourism sector. The integrated approach of this on-campus programme has been designed to combine both practical and theory work to give students the knowledge and practical skills they need to maximize their career opportunities in this rapidly expanding, exciting, and diverse industry. 

Tourism is a major force in the Kenyan economy, and globally, and the need for qualified tour guide operators is always growing. If you're a sociable, friendly, and outgoing person who is also interested in nature, history, and the arts, then this uniquely structured programme will set you on the right training path in preparation for a successful and thriving career in this industry, significantly increasing your employment potential. 

Course Highlights

Course Name Diploma in Tour Guiding & Operation
Course level Diploma
Duration   2 years
Examination Type Semester
Minimum entry Requirement

a) Certificate of Secondary Education Examination (NECTA)

with four passes “D” in non-religions subjects

b) O-Level Certificate with at least two years of working

experience in tourism and hospitality sector

Course Code ZCC/D/TG
Course Categories Hospitality


Required Skillset for Tour Operations Courses

Candidates who want to make a future in Tour Operations should be able to multi-task and work long hours. Some key skills that candidates should possess to be successful in the field of Tour Operations are listed below:

Responsibility Good oral communication skills
Discipline Good written communication skills
Team spirit Confidence
Commitment Dedication
Having an outgoing and pleasant personality Willingness to work long and odd hours
Polite demeanor Creativity
Customer oriented approach Ability to multi-task
Ability to adjust in a crowd/ different circumstances Good Listener



How This Course Will Benefit Your Career

Upon completion of this programme, graduates will be able to:

  • Demonstrate cultural awareness when dealing with diverse customers.
  • Meet the customer service standard needed to keep a competitive edge in this industry.
  • Develop an appreciation for our host culture and traditions, while servicing visitors from around the globe. 
  • Enhance their important communication skills such as interpretation and storytelling. 
  • Implement best safety and environmental practice in the tour experience. 


Tour Guide career job Profile

Tour Guide career is the growing field which offers good opportunities in the field of tour-packages, tour operations, sight-seeing, etc. After completing the courses, you can build a career as a tourist guide in both private & public sector organizations. With the experience of tour guide you can also work as a tour operator, as a regional tour supervisor and manager.

Job Roles:

  • Tour Operators for Tours &  Travels Company
  • Outbound Tour Executive
  • Tour Consultant
  • Travel Consultant
  • Hoteliers
  • Restaurateurs
  • Freelance Tour Manager/Tour Guide
  • Executive-Inbound Tour
  • Tour Operations Manager
  • Tourism Officer
  • Travel Agents

(Download Here)

• Application form to Join in Diploma in Tour Guiding & Operation Course
• Tuition fees & others charge for Diploma in Tour Guiding & Operation Course
• Medical Checkup Form

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